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Mystery Shopping
   
  Imagine if you could have a Mystery Shopper Survey that :
   
 
  • Cost less (and you don’t have to pay people for their services or purchases!)
 
  • Have thousands of participants
 
  • Results are instantaneous and no need to wait for the data to be captured, docked or summarized
 
  • Results are available online to anyone with the required password
 
  • Therefore branches can compare themselves to the other branches on a daily basis
 
  • Identifies poor performers before it is too late, both at branch and staff level
 
  • Can be upgraded or changed with the press of one button
 
  • Is fun to complete and at no effort or cost to the participant
 
  • Can be combined with loyalty programs
   
  Why is it better than a paper survey and/or a “docking system” ?
   
 
  • Paper can get lost and needs to be captured again
 
  • A Docking system requires traveling which takes time and cost money
 
  • A Person using a “fancy tablet computer” is bound to look suspicious and attract unnecessary attention
   
  The ultimate Mystery Shopper tool can be found in a normal cell phone ! We specialize in providing customers the necessary tools to launch a successful Mobile Survey campaign
   
  Call Sentido today to arrange for a demonstration
   
  Screenshot of a Mobile Survey :
 



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